SHOP - TERMS & CONDITIONS
Terms + Conditions in short
+ By ordering any of our products, you agree to be bound by these terms & conditions.
+ By placing an order at Close Hove Dog Track, you warrant that you are at least 18 years old or have your parents permission to buy from us.
+ All personal information you provide us with or that we obtain will be handled by Close Hove Dog Track in a responsible manner.
+ Events outside Close Hove Dog Track's control shall be considered force majeure.
+ The price applicable is that set at the date on which you place your order.
+ Shipping costs and payment fees are recognised before confirming the purchase.
+ Card information is transmitted over secure SSL encryption and is not stored.
+ Please note that local charges may occur.
+ Close Hove Dog Track reserves the right to amend any information without prior notice.
Terms + Conditions in full
This page contains the terms & conditions. Please read these terms & conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions. By placing an order at Close Hove Dog Track, you warrant that you are at least 18 years old or have your legal guardian's permission and that you accept these terms & conditions which shall apply to all orders placed or to be placed at Close Hove Dog Track for the sale and supply of any products. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.
Non Delivery of Order
All Close Hove Dog Track purchases are sent out, and a tracking number will be emailed to you after you place your purchase. On the very rare occasion that a parcel isn't delivered, Close Hove Dog Track requests that the customer checks the status of the parcel followed by checking that the Item hasn't been signed for and left with a neighbour, friend, colleague, or signed for and left with an individual in the mail sorting room (where appropriate) of the building that the parcel was sent to. Once the customer has exhausted the above possibilities, the next stage is to email Close Hove Dog Track regarding the matter. Please allow up to 30 working days (from the date of postage) for all parcels to be delivered. Until this time has passed a dispute with Close Hove Dog Track cannot be opened. If after 30 working days if the customer has still not received their order, Close Hove Dog Track requests that they email asking for a case to be raised and Close Hove Dog Track will then contact the relevant postal sorting office (UK or international) that dealt with delivering the order to discuss the delivery with their delivery representative, and request that a copy of the recipients signature to be provided. Please be aware this can take up to 90 days.
Personal Information
All personal information you provide us with or that we obtain will be handled by Close Hove Dog Track as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and information on our prodcuts to you. The information you provide is only available to Close Hove Dog Track, our printing partners Printful and website provider Weebly, and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request Close Hove Dog Track to delete or correct the information held about you. By accepting the Close Hove Dog Track Conditions, you agree to the above.
Force Majeure
Events outside Close Hove Dog Track's control, which is not reasonably foreseeable, shall be considered force majeure, meaning that Close Hove Dog Track is released from Close Hove Dog Track's obligations to fulfil contractual agreements. Example of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers. The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, ban, etc.
Payment
All products remain Close Hove Dog Track's property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognised before confirming the purchase. If you are under 18 years old you must have your parents permission to buy from Close Hove Dog Track. All transfers conducted through Close Hove Dog Track are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms & conditions for the payment gateway chosen for the transaction as they are responsible for the transactions made.
Customs + Local Import Taxes
Local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. If applicable (at the shipping destination), these charges are to be met at the customers own expense. Buyers are responsible for any customs and import taxes that may apply. Close Hove Dog Track are not responsible for delays due to customs.
Cookies
Close Hove Dog Track uses cookies according to the new Electronic Communications Act, which came into force on 25 July 2003. A cookie is a small text file stored on your computer that contains information that helps the website to identify and track the visitor. Cookies do no harm to your computer, consist only of text, can not contain viruses and occupies virtually no space on your hard drive. There are two types of cookies: "Session Cookies" and cookies that are saved permanently on your computer. The first type of cookie commonly used is "Session Cookies". During the time you visit the website, our web server assigns your browser a unique identifier string so as not to confuse you with other visitors. A "Session Cookie" is never stored permanently on your computer and disappears when you close your browser. To use Close Hove Dog Track without troubles you need to have cookies enabled. The second type of cookie saves a file permanently on your computer. This type of cookie is used to track how visitors move around on the website. This is only used to offer visitors better services and support. The text files can be deleted. On Close Hove Dog Track we use this type of cookie to keep track of your shopping cart and to keep statistics of our visitors. The information stored on your computer is only a unique number, without any connection to personal information.
Additional Information
Close Hove Dog Track reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, Close Hove Dog Track has the right to cancel the order and refund any amount paid in the best way. Close Hove Dog Track shall also notify the customer of equivalent replacement products if available.
All enquiries: [email protected]
Last Updated: Last updated on 16th October 2018.
Terms + Conditions in short
+ By ordering any of our products, you agree to be bound by these terms & conditions.
+ By placing an order at Close Hove Dog Track, you warrant that you are at least 18 years old or have your parents permission to buy from us.
+ All personal information you provide us with or that we obtain will be handled by Close Hove Dog Track in a responsible manner.
+ Events outside Close Hove Dog Track's control shall be considered force majeure.
+ The price applicable is that set at the date on which you place your order.
+ Shipping costs and payment fees are recognised before confirming the purchase.
+ Card information is transmitted over secure SSL encryption and is not stored.
+ Please note that local charges may occur.
+ Close Hove Dog Track reserves the right to amend any information without prior notice.
Terms + Conditions in full
This page contains the terms & conditions. Please read these terms & conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions. By placing an order at Close Hove Dog Track, you warrant that you are at least 18 years old or have your legal guardian's permission and that you accept these terms & conditions which shall apply to all orders placed or to be placed at Close Hove Dog Track for the sale and supply of any products. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.
Non Delivery of Order
All Close Hove Dog Track purchases are sent out, and a tracking number will be emailed to you after you place your purchase. On the very rare occasion that a parcel isn't delivered, Close Hove Dog Track requests that the customer checks the status of the parcel followed by checking that the Item hasn't been signed for and left with a neighbour, friend, colleague, or signed for and left with an individual in the mail sorting room (where appropriate) of the building that the parcel was sent to. Once the customer has exhausted the above possibilities, the next stage is to email Close Hove Dog Track regarding the matter. Please allow up to 30 working days (from the date of postage) for all parcels to be delivered. Until this time has passed a dispute with Close Hove Dog Track cannot be opened. If after 30 working days if the customer has still not received their order, Close Hove Dog Track requests that they email asking for a case to be raised and Close Hove Dog Track will then contact the relevant postal sorting office (UK or international) that dealt with delivering the order to discuss the delivery with their delivery representative, and request that a copy of the recipients signature to be provided. Please be aware this can take up to 90 days.
Personal Information
All personal information you provide us with or that we obtain will be handled by Close Hove Dog Track as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and information on our prodcuts to you. The information you provide is only available to Close Hove Dog Track, our printing partners Printful and website provider Weebly, and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request Close Hove Dog Track to delete or correct the information held about you. By accepting the Close Hove Dog Track Conditions, you agree to the above.
Force Majeure
Events outside Close Hove Dog Track's control, which is not reasonably foreseeable, shall be considered force majeure, meaning that Close Hove Dog Track is released from Close Hove Dog Track's obligations to fulfil contractual agreements. Example of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers. The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, ban, etc.
Payment
All products remain Close Hove Dog Track's property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognised before confirming the purchase. If you are under 18 years old you must have your parents permission to buy from Close Hove Dog Track. All transfers conducted through Close Hove Dog Track are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms & conditions for the payment gateway chosen for the transaction as they are responsible for the transactions made.
Customs + Local Import Taxes
Local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. If applicable (at the shipping destination), these charges are to be met at the customers own expense. Buyers are responsible for any customs and import taxes that may apply. Close Hove Dog Track are not responsible for delays due to customs.
Cookies
Close Hove Dog Track uses cookies according to the new Electronic Communications Act, which came into force on 25 July 2003. A cookie is a small text file stored on your computer that contains information that helps the website to identify and track the visitor. Cookies do no harm to your computer, consist only of text, can not contain viruses and occupies virtually no space on your hard drive. There are two types of cookies: "Session Cookies" and cookies that are saved permanently on your computer. The first type of cookie commonly used is "Session Cookies". During the time you visit the website, our web server assigns your browser a unique identifier string so as not to confuse you with other visitors. A "Session Cookie" is never stored permanently on your computer and disappears when you close your browser. To use Close Hove Dog Track without troubles you need to have cookies enabled. The second type of cookie saves a file permanently on your computer. This type of cookie is used to track how visitors move around on the website. This is only used to offer visitors better services and support. The text files can be deleted. On Close Hove Dog Track we use this type of cookie to keep track of your shopping cart and to keep statistics of our visitors. The information stored on your computer is only a unique number, without any connection to personal information.
Additional Information
Close Hove Dog Track reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, Close Hove Dog Track has the right to cancel the order and refund any amount paid in the best way. Close Hove Dog Track shall also notify the customer of equivalent replacement products if available.
All enquiries: [email protected]
Last Updated: Last updated on 16th October 2018.